PRIVACY POLICY
COOKIE POLICY
As Volante, we have provided information on the types of cookies used on our website ( https://volante.com.tr/ ), why cookies are used, and how to manage these cookies in order to comply with the obligations under the Personal Data Protection Law No. 6698 (KVKK).
This Cookie Policy explains the cookies used to provide a better service to website visitors and to provide a functional online environment, and explains how personal data obtained in accordance with the KVKK is processed and the legal rights and powers of the user.
What is a Cookie?
A cookie is a text file stored on a website's hard drive or in a browser folder when a website is visited. Cookies are intended to make the service offered to website visitors faster and more functional. Cookies provide a personalized online environment tailored to each website visitor. Visitors can set and change their preferences regarding the use of cookies. Similarly, visitors have the right to request the deletion of cookies.
Types of Cookies
Cookies can be classified as cookies according to the purpose they serve, the period for which the data is kept, and the sources from which they are created.
Cookies According to Their Purpose
In this classification based on the purpose of using cookies, strictly necessary cookies, preference cookies, statistical cookies and marketing cookies are explained.
Strictly Necessary Cookies
Strictly necessary cookies are cookies required for features such as browsing the website and accessing secure areas. When shopping online in e-commerce stores, user-selected items must be stored for the next step before the transaction can be completed. Cookies that allow items to be stored in the shopping cart on e-commerce sites are examples of strictly necessary cookies. Strictly necessary cookies are generally first-party session cookies. While consent is not required for these cookies, the reason for the cookie's use and its necessity should be explained to the user.
Preference Cookies
They allow the website to remember past choices (username, password, preferred language, etc.). Preference cookies, which enable automatic login to the website, are also called functional cookies.
Statistics Cookies
Statistical cookies, also known as performance cookies, are cookies that provide anonymous statistical data about website usage. Statistical cookies can track how users use the website, including the pages they visit and the links they click. Anonymized statistical cookies are not used to identify the website user. The purpose of these cookies is to improve website functionality.
Marketing Cookies
Marketing cookies are cookies that allow advertisers to serve ads based on user interests. Statistical data about the ads a website user encounters, including data obtained through marketing cookies, may be shared with other organizations or advertisers. These cookies are permanent and can be stored.
Cookies According to Their Storage Period
Cookies are divided into two categories: session cookies and persistent cookies, based on the retention period. Session cookies differ from persistent cookies in that they provide temporary, instantaneous data.
Session Cookies
Session cookies provide data that can be stored until the user closes the browser or ends the session. They are short-term cookies.
Persistent Cookies
Persistent cookies are cookies that remain on the device's drive until the cookie is deleted by the user or until the cookie's specified expiration date is reached. Persistent cookies have a variable expiration date written into their code. According to the e-Privacy Directive, persistent cookies should not last longer than 12 months.
Cookies by Source
First Party Cookies
As the name suggests, first-party cookies are placed on the device directly by the website being visited.
Third Party Cookies
Third-party cookies are cookies placed on the device by a third party, such as an advertiser or analytics system, and not by the website visited.
Why Are Cookies Used?
As is the case with most websites, bilincsel.com.tr ("Site") and the mobile application (collectively referred to as the "Platform") use Cookies to display personalized content and advertisements to visitors, to perform analytical activities within the site, and to track visitor usage habits.
On the Platform, Cookies are used for the following purposes:
- To perform the basic functions necessary for the Platform's operation. For example, Volante members should avoid losing items in their shopping carts during their visit. Logged-in members should not need to re-enter their passwords when visiting different pages on the Platform.
- Analyze the Platform and improve its performance. For example, by integrating the different servers on which the Platform runs, determining the number of visitors to the Platform and adjusting performance accordingly, or making it easier for visitors to find what they are looking for.
- To increase the functionality of the Platform and ensure ease of use. For example, sharing content on third-party social media channels through the Platform, remembering the username or search queries of visitors to the Platform on subsequent visits.
- To carry out personalisation, targeting and advertising activities. For example, showing visitors advertisements related to their interests based on the pages and products they view.
Cookies Used on Our Website
|
Service Provider |
Cookie Name |
Cookie Purpose |
Cookie Type |
Cookie Duration |
|
|
_ga |
This cookie is used by Google Analytics to evaluate the purpose of the user visit and generate reports on website activity for website administrators, aiming to improve customer experience. |
Persistent Cookie |
2 Years |
|
|
_go |
This cookie is used by Google Analytics to evaluate the purpose of the user visit and generate reports on website activity for website administrators, aiming to improve customer experience. |
Persistent |
1 Day |
|
|
_gat |
This cookie is used by Google Analytics to evaluate the purpose of the user visit and generate reports on website activity for website administrators, aiming to improve customer experience. |
Temporary |
1 Minute |
|
|
_fbp |
This cookie helps us advertise to people who visit our website or the digital platform supported by Facebook Ad when they sign up for Facebook. |
Session Cookie |
Most |
|
VOLANTE |
cookieCompliancyCookie |
Holds whether the cookie policy is accepted or not. |
Persistent |
3 months old |
|
Keyboard |
__kla_ |
|||
Privacy and Cookie Management
We process data regarding the sections visited by users of the website, while respecting their legal rights, in accordance with the Personal Data Protection Law (KVKK) for purposes such as improving the user experience when they access the website, increasing the user experience by facilitating site use, and improving our website and preventing potential security vulnerabilities. Users acknowledge and declare that they have been informed that the data mentioned above is being processed, from the moment they enter the website and until they leave, including using the contact form, and that they consent to the data processing carried out by VOLANTE in this context. Users can prevent websites from processing/storing their personal data through cookies. They can also delete cookies in their internet browsers beforehand.
Users can prevent the use of cookies in various ways. If you, as a user, wish to prevent the use of cookies;
In Chrome browsers, you can choose from Settings > Show Advanced Settings > Privacy > Content Settings > Cookies > Manage Exclusions or from chrome://settings/cookies. ( http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647 )
Internet Explorer > select the Tools button and then Internet Options > click the Privacy tab > in the Settings section, move the slider up to block all cookies or down to allow all cookies and select OK. (https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies)
You can disable cookies for my site in Firefox > browser options > privacy > history > use custom settings for history > accept cookies from sites > privileges or at about: preferences - privacy. ( http://support.mozilla.com/en-US/kb/Cookies )
iOS Safari > Tap the Settings icon on your phone > Block Safari cookies > Always block > Wait 5 minutes and open the app. For other browsers, you can access it from your browser's settings or help section. ( https://support.apple.com/kb/ph19214?locale=tr_TR )
Internet Explorer > https://support.microsoft.com/en-us/help/17442/windows-internet-explorer- delete-manage-cookies
User's Right to Access Data and Requests
Within the framework of the rights and powers granted to them by the KVKK, users can apply to VOLANTE and obtain the following information about themselves:
- Learning whether personal data is being processed,
- To request information regarding the processing of personal data,
- To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
- Knowing the third parties to whom personal data is transferred, either domestically or abroad,
- To request correction of personal data if it is processed incompletely or incorrectly,
- Request the deletion or destruction of personal data within the framework of the conditions stipulated in the relevant legislation,
- To request that the correction, deletion and destruction operations carried out in accordance with the relevant legislation be notified to third parties to whom personal data has been transferred,
- To object to the emergence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems,
- They have the right to demand compensation for damages in case they suffer damages due to the unlawful processing of their personal data.
Users who own personal data may submit their requests to VOLANTE, in accordance with the Personal Data Protection Law, through the Application Form. In accordance with Article 13, paragraph 2 of the Personal Data Protection Law, applications will be responded to within thirty days from the date we receive your request, depending on the nature of the request. However, if the process requires additional costs, VOLANTE may charge the data subject a fee based on the tariff determined by the Board.
In accordance with the Personal Data Protection Law (KVKK), VOLANTE may accept or reject the request, explaining the reason, and will notify the relevant person in writing or electronically. If the request in the application is accepted, VOLANTE will comply with the request. In accordance with the KVKK, if the application is caused by the data controller's error, the fee will be refunded to the relevant person.
The user undertakes that the information provided to VOLANTE in accordance with the KVKK is complete, accurate and up-to-date. In the event of a situation that constitutes a breach of this undertaking, all responsibility will belong to the user/visitors and VOLANTE will not have any liability.
Safe Shopping
Your purchases are 100% secure with our payment method. We use SSL (Secure Socket Layer) security protocol with 256-bit encryption for data transfer. Your credit card information is not stored in our system and cannot be viewed by any third parties, including site administrators. After you confirm your shopping cart, all transactions are conducted electronically between you and our bank, encrypted with a 256-bit security certificate. For more information, please visit our Customer Support Page.
Control of Your Personal Information
You can view, change, and delete the information you provided when registering and making purchases at Volante in the "My Account" menu. If you forget your password, you can use the "Forgot My Password" link in the "Member Login" section. You can log in again by following the steps below.
Click here for the Application Form for the Personal Data Protection Law No. 6698.
Privacy policy
COOKIE POLICY
As Volante, we have provided information on the types of cookies used on our website ( https://volante.com.tr/ ), why cookies are used, and how to manage these cookies in order to comply with the obligations under the Personal Data Protection Law No. 6698 (KVKK).
This Cookie Policy explains the cookies used to provide a better service to website visitors and to provide a functional online environment, and explains how personal data obtained in accordance with the KVKK is processed and the legal rights and powers of the user.
What is a Cookie?
A cookie is a text file stored on a website's hard drive or in a browser folder when a website is visited. Cookies are intended to make the service offered to website visitors faster and more functional. Cookies provide a personalized online environment tailored to each website visitor. Visitors can set and change their preferences regarding the use of cookies. Similarly, visitors have the right to request the deletion of cookies.
Types of Cookies
Cookies can be classified as cookies according to the purpose they serve, the period for which the data is kept, and the sources from which they are created.
Cookies According to Their Purpose
In this classification based on the purpose of using cookies, strictly necessary cookies, preference cookies, statistical cookies and marketing cookies are explained.
Strictly Necessary Cookies
Strictly necessary cookies are cookies required for features such as browsing the website and accessing secure areas. When shopping online in e-commerce stores, user-selected items must be stored for the next step before the transaction can be completed. Cookies that allow items to be stored in the shopping cart on e-commerce sites are examples of strictly necessary cookies. Strictly necessary cookies are generally first-party session cookies. While consent is not required for these cookies, the reason for the cookie's use and its necessity should be explained to the user.
Preference Cookies
They allow the website to remember past choices (username, password, preferred language, etc.). Preference cookies, which enable automatic login to the website, are also called functional cookies.
Statistics Cookies
Statistical cookies, also known as performance cookies, are cookies that provide anonymous statistical data about website usage. Statistical cookies can track how users use the website, including the pages they visit and the links they click. Anonymized statistical cookies are not used to identify the website user. The purpose of these cookies is to improve website functionality.
Marketing Cookies
Marketing cookies are cookies that allow advertisers to serve ads based on user interests. Statistical data about the ads a website user encounters, including data obtained through marketing cookies, may be shared with other organizations or advertisers. These cookies are permanent and can be stored.
Cookies According to Their Storage Period
Cookies are divided into two categories: session cookies and persistent cookies, based on the retention period. Session cookies differ from persistent cookies in that they provide temporary, instantaneous data.
Session Cookies
Session cookies provide data that can be stored until the user closes the browser or ends the session. They are short-term cookies.
Persistent Cookies
Persistent cookies are cookies that remain on the device's drive until the cookie is deleted by the user or until the cookie's specified expiration date is reached. Persistent cookies have a variable expiration date written into their code. According to the e-Privacy Directive, persistent cookies should not last longer than 12 months.
Cookies by Source
First Party Cookies
As the name suggests, first-party cookies are placed on the device directly by the website being visited.
Third Party Cookies
Third-party cookies are cookies placed on the device by a third party, such as an advertiser or analytics system, and not by the website visited.
Why Are Cookies Used?
As is the case with most websites, bilincsel.com.tr ("Site") and the mobile application (collectively referred to as the "Platform") use Cookies to display personalized content and advertisements to visitors, to perform analytical activities within the site, and to track visitor usage habits.
On the Platform, Cookies are used for the following purposes:
- To perform the basic functions necessary for the operation of the Platform. For example, to prevent VOLANTE members from losing items in their shopping carts during their visit. To prevent logged-in members from having to re-enter their passwords when visiting different pages on the Platform.
- Analyze the Platform and improve its performance. For example, by integrating the different servers on which the Platform runs, determining the number of visitors to the Platform and adjusting performance accordingly, or making it easier for visitors to find what they are looking for.
- To increase the functionality of the Platform and ensure ease of use. For example, sharing content on third-party social media channels through the Platform, remembering the username or search queries of visitors to the Platform on subsequent visits.
- To carry out personalisation, targeting and advertising activities. For example, showing visitors advertisements related to their interests based on the pages and products they view.
Cookies Used on Our Website
|
Service Provider |
Cookie Name |
Cookie Purpose |
Cookie Type |
Cookie Duration |
|
|
_ga |
This cookie is used by Google Analytics to evaluate the purpose of the user visit and generate reports on website activity for website administrators, aiming to improve customer experience. |
Persistent Cookie |
2 Years |
|
|
_go |
This cookie is used by Google Analytics to evaluate the purpose of the user visit and generate reports on website activity for website administrators, aiming to improve customer experience. |
Persistent |
1 Day |
|
|
_gat |
This cookie is used by Google Analytics to evaluate the purpose of the user visit and generate reports on website activity for website administrators, aiming to improve customer experience. |
Temporary |
1 Minute |
|
|
_fbp |
This cookie helps us advertise to people who visit our website or the digital platform supported by Facebook Ad when they sign up for Facebook. |
Session Cookie |
Most |
|
VOLANTE |
cookieCompliancyCookie |
Holds whether the cookie policy is accepted or not. |
Persistent |
3 months old |
|
Keyboard |
__kla_ |
|||
Privacy and Cookie Management
We process data regarding the sections visited by users of the website, while respecting their legal rights, in accordance with the Personal Data Protection Law (KVKK) for purposes such as improving the user experience when they access the website, increasing the user experience by facilitating site use, and improving our website and preventing potential security vulnerabilities. Users acknowledge and declare that they have been informed that the data mentioned above is being processed, from the moment they enter the website and until they leave, including using the contact form, and that they consent to the data processing carried out by VOLANTE in this context. Users can prevent websites from processing/storing their personal data through cookies. They can also delete cookies in their internet browsers beforehand.
Users can prevent the use of cookies in various ways. If you, as a user, wish to prevent the use of cookies;
In Chrome browsers, you can choose from Settings > Show Advanced Settings > Privacy > Content Settings > Cookies > Manage Exclusions or from chrome://settings/cookies. ( http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647 )
Internet Explorer > select the Tools button and then Internet Options > click the Privacy tab > in the Settings section, move the slider up to block all cookies or down to allow all cookies and select OK. (https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies)
You can disable cookies for my site in Firefox > browser options > privacy > history > use custom settings for history > accept cookies from sites > privileges or at about: preferences - privacy. ( http://support.mozilla.com/en-US/kb/Cookies )
iOS Safari > Tap the Settings icon on your phone > Block Safari cookies > Always block > Wait 5 minutes and open the app. For other browsers, you can access it from your browser's settings or help section. ( https://support.apple.com/kb/ph19214?locale=tr_TR )
Internet Explorer > https://support.microsoft.com/en-us/help/17442/windows-internet-explorer- delete-manage-cookies
User's Right to Access Data and Requests
Within the framework of the rights and powers granted to them by the KVKK, users can apply to VOLANTE and obtain the following information about themselves:
- Learning whether personal data is being processed,
- To request information regarding the processing of personal data,
- To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
- Knowing the third parties to whom personal data is transferred, either domestically or abroad,
- To request correction of personal data if it is processed incompletely or incorrectly,
- Request the deletion or destruction of personal data within the framework of the conditions stipulated in the relevant legislation,
- To request that the correction, deletion and destruction operations carried out in accordance with the relevant legislation be notified to third parties to whom personal data has been transferred,
- To object to the emergence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems,
- They have the right to demand compensation for damages in case they suffer damages due to the unlawful processing of their personal data.
Users who own personal data may submit their requests to VOLANTE, in accordance with the Personal Data Protection Law, through the Application Form. In accordance with Article 13, paragraph 2 of the Personal Data Protection Law, applications will be responded to within thirty days from the date we receive your request, depending on the nature of the request. However, if the process requires additional costs, VOLANTE may charge the data subject a fee based on the tariff determined by the Board.
In accordance with the Personal Data Protection Law (KVKK), VOLANTE may accept or reject the request, explaining the reason, and will notify the relevant person in writing or electronically. If the request in the application is accepted, VOLANTE will comply with the request. In accordance with the KVKK, if the application is caused by the data controller's error, the fee will be refunded to the relevant person.
The user undertakes that the information provided to VOLANTE in accordance with the KVKK is complete, accurate and up-to-date. In the event of a situation that constitutes a breach of this undertaking, all responsibility will belong to the user/visitors and VOLANTE will not have any liability.
Safe Shopping
Your purchases are 100% secure with our payment method. We use SSL (Secure Socket Layer) security protocol with 256-bit encryption for data transfer. Your credit card information is not stored in our system and cannot be viewed by any third parties, including site administrators. After you confirm your shopping cart, all transactions are conducted electronically between you and our bank, encrypted with a 256-bit security certificate. For more information, please visit our Customer Support Page.
Control of Your Personal Information
You can view, change, and delete the information you provided when registering and making purchases at Volante in the "My Account" menu. If you forget your password, you can use the "Forgot My Password" link in the "Member Login" section. You can log in again by following the steps below.
Click here for the Application Form for the Personal Data Protection Law No. 6698.
